Privacy Policy

Effective from 25 September 2026

Forested India Expeditions Private Limited ("Forested India", "we", "us") runs wildlife expeditions, the Jungle School programme and conservation work from our Biodiversity Farm near Kudremukh National Park. This policy explains what personal information we collect when you contact us or travel with us, why we collect it, and the choices you have. We follow the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.

1. Information we collect

We only collect what we need to answer your enquiry and run your trip safely.

• Contact details such as your name, phone number, email address and city, when you fill in an enquiry form on our website, a lead form on Instagram or Facebook, or when you write to us by email, WhatsApp or direct message.
• Trip preferences such as the expedition you are interested in, preferred dates, group size and any questions you send us.
• Booking details once you book, such as the names and ages of travellers, emergency contact, dietary needs, relevant health or fitness information you choose to share for your safety, and ID details where a forest department, park authority or accommodation requires them.
• Payment records such as the amount paid and transaction reference. Card and bank details are handled by your bank or payment provider. We do not store card numbers.
• Photos and videos taken during our programmes. See section 6.

2. How we use your information

• To reply to your enquiry and send you itineraries, brochures, prices and batch dates you asked for.
• To call or message you about the trip you enquired about.
• To confirm bookings, arrange stays, transport, permits and safaris, and to issue invoices and GST records.
• To keep you safe in the field and to contact your emergency contact if needed.
• To tell you about future batches or programmes, only if you have agreed to hear from us. You can opt out at any time.
• To meet our legal, tax and accounting obligations.

We do not sell, rent or trade your personal information to anyone.

3. Enquiries through Instagram and Facebook

When you submit a lead form in one of our ads on Instagram or Facebook, Meta shares the details you entered in that form with us. We use them only to respond to your enquiry about the expedition shown in the ad. Meta's own use of your data is covered by the Meta Privacy Policy.

4. Who we share information with

We share only what is needed, and only to deliver your trip:

• Accommodation providers, transport operators, boat and safari operators, and local guides working with us on your trip.
• Forest departments, park authorities and other government bodies where permits or registrations require traveller details.
• Our accountant and tax advisers, for invoicing and statutory filings.
• Service providers who help us run our business, such as our email host, website host and form tools, who may store data on our behalf.
• Authorities, if the law requires it or in an emergency affecting your safety.

5. How long we keep it

Enquiry details are kept for up to 24 months after our last conversation, unless you book with us or ask us to delete them sooner. Booking and payment records are kept for as long as tax and accounting laws require, usually 8 years.

6. Photos, videos and children

We may take photos and videos during expeditions and Jungle School programmes and share some on our website and social media. We ask before featuring anyone in a way that identifies them, and we will remove any image of you on request. Programmes for children, such as Child of the Wild, are booked by a parent or guardian, who gives consent for the child's information and any photographs. Our ads and lead forms are not directed at anyone under 18.

7. Cookies

Our website may use basic cookies needed for it to work and to understand how many people visit. You can block or delete cookies in your browser settings.

8. Keeping your information safe

We keep your information in password protected accounts with access limited to our team, and we ask our partners to handle it with care. No system is perfectly secure, but we take reasonable steps to protect your data from loss or misuse.

9. Your rights

You can ask us at any time to:

• tell you what personal information we hold about you,
• correct or update it,
• delete it, where we are not required by law to keep it,
• stop contacting you, or withdraw any consent you gave.

Just write to us using the details below. We will respond within 30 days.

10. Contact and grievance officer

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it took effect shown at the top.